Jun 2026 - now
Deriv
AI Engineer · Full-time
Go, FastAPI, Next.js, Kafka, Terraform, AWS EKS/EC2
- Shipped a full-stack customer-support system that proactively resolves user issues.
- Built a Go microservice that unifies data from 4-6 internal services into a single response for the support system, now running in staging.
- Built and operate Kafka- and API-based ingestion pipelines for reliable downstream analysis.
- Built evaluation and debugging harnesses that reproduce failures and capture environment signals.
- Updated the team's Terraform configurations while scaling existing infrastructure and provisioning new services.
- ~80% lower CX costProduction
- CSAT 5/10 → 8/10Production
- ~20,000 complex events/dayProduction
- ~50% faster time-to-fixProduction
- ~10-30% lower AWS costProduction
- 4-6 services → one responseCapability